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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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It was easy to purchase tickets and we got great seats. Can't wait for the show
The on-line purchase of the concert tickets was easy and seamless. Received the confirmation promptly. Was also notified that the tickets would be sent to me two days prior to the concert performance. A little too close for comfort. I'm hoping they arrive on time.
The purchase was easy the only problem for me it is that tickemaster dosn't support for Argentina country and the app is not available here. I hope to have the tickets in the app when I'lo arrive to NW 2 day before to the show.
I would rather be dealing with the box office and see a seating chart to know what seats are available.
I purchased and received my tickets in the same day. Transaction was smooth. I would purchase tickets through TicketsonSale again.
This as one of the simplest transaction for any ticket purchase. Will be doing this again.
Great all around. Fast delivery. Service charge a bit too much but they are comparable to others.
Good experience, assume I have properly accepted my tickets as it never tells you that you have done it correctly.
I thank you very much! I can't wait until the game,I thank you very much!
I received a 10% coupon for looking at the tickets AFTER I purchased the tickets. The system was a bit slow. Could have used the 10%
Exorbitant fees without disclosure before confirming your purchase, no ability to cancel and being told I could resell the ticket is total BS. Your service is a ripoff!
Likely it's "me," but I would prefer to have a link sent so I could print the tickets and give them as a gift to someone.
Quick and easy…. Besides the annoying confirmation email that's forcing somewhat of a lengthy review
The instructions for actually getting my tickets is way too hard to understand and flow
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members