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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I don't like being forced to first type 50 characters. Then asked to confirm more than once. I've never experienced this with other ticket vendors.
Everything was good but haven't receive my tickets yet. Waiting.
Great so far, I haven't anything else to say at this time, we will see when I get there!
I was happy to get my tickets and the process was straightforward and hassle-free.
The seller is not sending my tickets until the day before the event, so I can't rate how my experience has been until my tickets have been received
I got my tickets quickly and without any hassle it was a good experience for me
I don't understand that the email stated to click the link to accept the tickets, but once i did the ticket QR code showed up for me without having to "accept" anything. Maybe the wording should be that "by clicking the link you accept the tickets" or something similar.
Far too expensive, and I still haven't received my ticket, just a confirmation that I will have the ticket by the date purchased for.
Experience was good until I could not see any evidence in my on-line account that I had purchased these tickets. There should be some confirmation in my account even if under "Orders".
I found this tickets just by searching and was given this link. Big mistake; after purchasing I noticed that I could've bought the tickets from Ticketmaster for half of what I paid. And of course this site doesn't offer refunds. Let the buyer beware.
Hoping for the best! Very much looking to see this concert. Excited to go to the St.Augustine Amphitheater
For the first time! I can hardly wait for
This concert!
Pain in the $#*! just to purchase a couple tickets to a ball game.
How do I contact you regarding my ticket purchase
How do I contact you regarding my ticket purchase
How do I contact you regarding my ticket purchase
How do I contact you regarding my ticket purchase
The tickets I bought where no longer available. The tickets company called and got me seats.
I did know I was on a secondary market website. And the fees were not broken down. Over $40 for each ticket. Such a rip off.
Extremely easy an got my digital tickets fast. Same day. Uff thank you
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members