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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Because you did not recognize my email I didn't get the tickets until it was too late.
So far so good but time will tell when we finally get to St Louis.
Have the order summary but not the tickets. This is too much to write
Thanks. I found the tickets I wanted and got great seats. Excellent!
Easy and faster. Good service and no complaint with this service
It was an experience. I really don't have much else to say about it.
Awesome job on information and very helpful towards understanding your purchase
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Hassle free, easy took no time at all, thanks to all that helped the experience
I am a first time use of the website. It was very easy process for purchasing concert tickets.
It went fine and I'm just saying gibberish because it won't leave me alone until I use at least 50 letters
No fueron las sillas que queria no se explicaron bien que hacientos iva comprar
Gracias por hacer todo esto mucho maaaaaaaaas facil 10 de 10
The show was great. I received my tickets through Ticketmaster with no issue.
The amount on the invoice was $75 less than the amount charged.
I am having difficulties trying to reach anyone to get an explanation and hopefully a refund.
Bought tickets to an upcoming concert and the fees were literally 3x the price of the tickets! You don't see them till you've checked out.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members