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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I ordered tickets and received a confirmation email. I am waiting to receive the tickets.
The tickets were easy to purchase. Looking forward to attend our event.
The fees weren't visible or noted. The tickets were 83$ before I bought them. It ended up being 240$ which is unbelievable. I'll never use this website again.
Yes it was helpful and super easy to figure out how to buy tickets
It was fine. I received the tickets in a timely manner and it was no issue getting the app.
Wish you didn't have to wait day of for the tickets. Makes me nervous it's a scam.
Ordering tickets is very easy to do. I love ordering from you!
I haven't even been to the event yet so this email was sent prematurely. Nice
No comment on the purchase of my tickets and this process is a pain.
Difficulties with the transaction, but purchase was completed.
Though the service was expensive, it was because the tickets at the box office were sold out, but we got the tickets because of ticketsonsale's good service.
All went well. The tickets were received and we were able to enter the facility and enjoy the basketball game.
I still haven't received my tickets. Just the confirmation.
I have to wait 3 months, day before the concert, to get my tickets. Will reserve any reviews until I know I got the tickets I paid for.
Too expensive but what the hey, it's Little Feat. I guess they need the money, so I'm glad to help
The process of ordering was simple and company follow up was immediate.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members