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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Scheduling conflict, no help at all. Tried to change or cancel tickets. Was told that no refund was available.
This method makes going to the venue to purchase the ticket more appealing.
I purchased a ticket for a concert but was surprised that I didn't receive my ticket right away. I really hope that I get it and in time for the show.
Seems super expensive. I am not a fan of these fees but it's good to have a market.
Too many offers for discounts Too many discount offers to complete purchase
Everything seems to be good, but I don't like that I have to have a digital ticket and that it's not even going to be available until I'm already on vacation. I ordered early enough it could be sent to me or even if I could print it before my trip. I'm hopeful there's not a problem when the time comes..
Finding seats was easy and getting my tickets was easy as well
Had a great experience. Had a great experience Had a great experience
Easy and convenient. Would definitely use again if needed.
Good experience. Buying and receiving tickets were easy. Will use the service again.
It didn't take too much time or effort to fulfill my order. That's all
I checked the raw #,but I didn't make sure of the seat of #.
I also don't like the time limit.
I clicked pay later so all the money wouldn't come out at once and nothing told me pay later wasn't an option so once i completed everything and looked into my bank account all the money I had was gone so if pay later isn't and option this why is it still and option to check out if you can't use it
Easy enough to use I guess. I found the tickets clicked on buy.
So far my experience has been good. I have no complaints at this time.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members