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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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The fees to transfer tickets were extremely high. It doubled the cost of going to the event
Got my tickets the next day. Although when I bought them I didn't realize they came from other people. I thought I was buying from the venue. That could have been more obvious in the beginning.
Tickets were in my inbox in less than 3 hours. This was a great experience from start to finish.
I'm not really interested in providing a review, I'm busy. So this is it.
My experience was fine. I do not have any issues. Thank you for the opportunity to provide feedback.
I was a little nervous because I had never used this site before was very thankful it was legit site and the prices were great
I've been asked 4x to do this maybe after I do they will stop spamming me 🤣
Found a good price for parking just by doing a google search. So that I don't have to scramble to find any parking during the the trip.
The process seems somewhat complicated. I am surprised how costly service fees are.
Fantastic I loved it quick and easy good nice easy no trouble good good good good good good good good
It was fast and easy also very reasonable pricing for the tickets
A very easy experience. I would recommend this to anybody looking for tickets
I have dificultem to get the ticket on my cellphone due the number be from another country (Brazil). I did not get download the app to see the tickets. I transfer one of tickets for the wife cell, I got see the app but I am not sure if is correct, I will check in the time jf game in Miami.
No space no space no room no room to eat or even sit ridiculous
It was easy and quick. This is not ideal and quick. I don't like being forced to write a review. Thanks.
It was easy to go through the purchase process.i rarely buy tickets online.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members