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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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The first email I receive should just have the tickets so I don't have to worry if I'm gonna receive them on time or not.
They're very cryptic and it was a chore to get the ticket easy
Very easy to maneuver around and find tickets. I have never used this site before and I prefer it over any other I've used. The follow up emails and communication process were fast.
Exelente todo el servicio a tiempo en forma y sin ningún problema
Simple and easy, would do it again in the future and recommend it to anyone
I made a simple mistake. I thought I was on a local vendor site but got steered to this site without realizing it. I immediately tried to undo my purchase well before it was confirmed but was unable to contact them. I made a follow-up call but was not allowed to cancel my purchase. I'll never use TicketsOnSale again.
This was my first time purchasing tickets online, and it was pretty easy to register.
Thank you for making it easy progress for ordering. Appreciate that
Will receive them 3 days before. Will be waiting, hopefully it happens.
The experience was very easy, not being to familiar it was very easy to get it done and receive my tickets so I can can enjoy the game like everybody else. This was my first time making my purchase and will Definitely purchase again
This is the first time I have bought tickets through TicketsOnSale, process was simple and fast, they responded back with ticket purchase confirmation within a couple minutes of purchase.
The site gave me a range of available seats stating rows "a-z" so I assumed that was the general section and then it would give more choice but it didn't and just sent me tickets almost all the way in the back… I wouldn't have purchased these tickets had I known the lack of selection.
Received electronic tickets within a couple of days after receiving an email indicating they were ready.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members