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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Once I get my tickets that might change but there's a lot of money down for me to not have tickets yet
It was fast and easy to purchase the tickets, but just remember to check to see if the sale is in canadian or US funds.
I ordered my tickets on 3/18 I got my confirmation two days later simple easy process
Horrible can't say anything more than horrible, horrible, horrible. You have to write at least 50 words to complete the survey
I feel the sales process was easy but your explanation of when the tickets will actually be received could be improved. I understand there will be another email but the confirmation says the tickets would be made available from the customer immediately (March 18th) but I still have not been notified.
Great experience! We had a blast at the Simmons arena and we will use this again to get tickets if we need them
Quick, easy, and CHEAP! Found a great selection of seats at varying price points. Picked thee ones I wanted and ordered. Easy purchasing process.
When placing the order I didn't not see that the tickets would not be sent automatically
It was some what easy but has some issues locating my ticket.
Went well excited to receive my tickets and enjoy the concert
I am being charged in USD. This is very frustrating as I am in Canada and attending a Canadian venue. To be honest, I was misled on the price. Now I have to not only pay an exhorbitant fee, I have to pay a 46% premium on the exchange.
This is a horrible system. Links don't work to let me access my order. Says I won't get tickets till 2 days before the show.
Purchasing tickets was smooth experience. Look forward to receiving the tickets before the event.
I never saw the extra mark up until I hit the checkout button. I wish I knew ahead of time that I would pay the amount of a whole ticket in fees, what a bummer
I recommend it it was a good experience tickets got in time
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members