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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Excellent and fast service. Tickets were easy to purchase. Looking forward to event
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The ordering and delivery process were seamless and went smoothly. I am excited about seeing this concert.
I had no issues with my experience and my confirmation email came shortly after my purchase
Simple seat selection process, fast transaction, prompt email confirmations. I'm satisfied so far!
It was a good experience easy to figure out the first time and had a great time at the event
I mistakenly bought tickets from this site. They are not supposed to be delivered until right before the event. I get emails saying I need to confirm that they confirmed my purchase. It's very sketch.
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This is confusing and hard to use. I tried to purchase my tickets five times before it finally worked. Also you should show the rows in the physical map.
Too many fees. My ticket was originally $55. Not a bad price but then the fees were an additional $20.
The ads suck but everything else was great. It was great it was great.
Ez experience. Recommend them greatly to but tickets on all events
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members