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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Received electronic tickets within a couple of days after receiving an email indicating they were ready.
Had no trouble making my choices from start to finish. I just wish the prices to park were not so expensive.
Niceee
Ty
I rock.
Expensive though. Why do I have to enter so many characters. It is too many and i am tired
Niceee
Ty
You rock.
Expensive though. Why do I have to enter so many characters. It is too many and u am tired
Good very good very good very good very good very good very good
It was simple and easy! I placed my order then received the tickets by email within an hour.
Good experience, had not purchase tickets online in years.
I've never done this before but it was easy peasy. I probably will use this method again in the future for tickets.
It's so hard to log on it never recognizes me on the app and it drives me crazy. Why is there a "delivery fee" when it's simply going to email we are already charging 14.00 extra for my particular tickets for fees in general! Please be more transparent about why fees are not flat and what is a delivery fee?
Excellent and fast service. Tickets were easy to purchase. Looking forward to event
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The ordering and delivery process were seamless and went smoothly. I am excited about seeing this concert.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members