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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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No haven't gotten used to it I'm an old school person 68 I get nervous having tickets on my phone I'm not a big phone person
Somewhat user friendly. Seems secure. Ripe industry to be taken over for lower overall costs per ticket. Percentage of fees into overall price is robbery.
Quick and easy. I had no issues with the purchase or transfer of tickets to the other parties
Lots of steps involved. Miss the old days (I'm 63) when ordering concert tickets was less complex.
Seamless, worked great. Highly recommend using this site.
Good vibes and an amazing show. And a surprise guess (jelly roll), that was pretty cool.
I'm surprised I haven't actually recieved my tickets yet. I have been promised I will get them by the day before the concert or money back, but hard to plan to go if I'm not sure I will recieve tickets or not. Also can't get hold of anyone. A disappointment so far. Hope that changes!
Quick and easy. Received the tickets within minutes of purchase and am looking forward to the event
The experience relieved the stress of getting my ticket on time. It was better than other sites I ordered from.
It's my first time - we'll see how it goes. So far so good, but to comes down to if the tickets are transfered easily and on time.
My experience was easy and timely. I had no negative issues to report during my experience.
Other than having to download the Ticketmaster app, I had no trouble accessing our tickets
Paid twice as much as the actual cost of the tickets. Will not give me a refund and sadly tickets are still available through the venue for the regular price. Scam!
Tickets also don't have my name on them as the purchaser.
I don't recall seeing the total service fee applied to our $60 tickets. But it ended up being another $60 charge lesson learned always go through the venue to purchase tickets.
Have not got tickets Have not got tickets Have not got tickets Have not got tickets Have not got tickets Have not got tickets Have not got tickets
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members