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TicketsOnSale

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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64,223 reviews

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Maine
1 review
0 helpful votes
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Was good
April 6, 2025

So far the experience with tickets on sale has been pretty good.

Date of experience: March 27, 2025
Texas
1 review
0 helpful votes
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Thanks
April 6, 2025

Thank you :)) )))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))

Date of experience: March 27, 2025
New York
1 review
0 helpful votes
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Am I guaranteed my tickets?
April 6, 2025

I received confirmation and payment was taken but I have not received my tickets. Why and when will they be emailed?

Date of experience: March 27, 2025
Canada
1 review
0 helpful votes
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Purchase of resale tickets
April 6, 2025

Did not realize I was on a resale site. Was not happy when I figured it out. Needs to be labeled better. Also needs to be clearer that the price was USD and not CAD.

Date of experience: March 27, 2025
California
1 review
0 helpful votes
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I already did
April 6, 2025

I would feel more comfortable if the tickets were available on the date of purchase. The phone line was over a hour wait before i hung up

Date of experience: March 27, 2025
Canada
1 review
0 helpful votes
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Speedy
April 6, 2025

Very quick and easy. Did it online best way to do it I highly recommend it

Date of experience: March 27, 2025
District of Columbia
1 review
0 helpful votes
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A leap of faith to buy
April 6, 2025

I wanted to buy two seats together, and It told me the row, but not the exact seats. That seems a little strange. But it did turn out to be ok once I got the tickets.

Date of experience: April 2, 2025
North Dakota
1 review
0 helpful votes
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Good experience
April 6, 2025

Purchased concert tickets for a show in Las Vegas next fall.

Date of experience: March 27, 2025
Utah
1 review
0 helpful votes
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Undecided
April 6, 2025

Wasn't aware of all of the fees prior and probably could have just driven to the venue and paid about the same closer. The only benefit was I knew I had a parking spot. Unfortunately had a fair walk to the venue and back after.

Date of experience: March 27, 2025
South Carolina
1 review
0 helpful votes
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I don't want to review things
April 6, 2025

I bought the tickets like I wanted to, the website literally did what it needed to.

Date of experience: March 27, 2025
Minnesota
1 review
0 helpful votes
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Na
April 6, 2025

Na na na na na na nananannananananannananananannananansmamms

Date of experience: March 27, 2025
New York
1 review
0 helpful votes
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Benise
April 6, 2025

Thank you I hope it's a great concert, and my wife and I have a great time

Date of experience: April 2, 2025
New Jersey
1 review
0 helpful votes
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Review
April 6, 2025

All good no complains at all. We are just waiting for our online tickets

Date of experience: March 27, 2025
Utah
1 review
0 helpful votes
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Have not received link to tickets when will you be receiving those?

Date of experience: March 27, 2025
Canada
1 review
0 helpful votes
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Website misleading
April 6, 2025

I did not realize this was a US reseller site. I am in Canada buying tickets for a show in my city, I did not realize the price I paid would be nearly double in my own currency. I'm also doubtful I will actually receive tickets as they are only supposed to be sent the day before the show.

Date of experience: March 27, 2025
Washington
1 review
0 helpful votes
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Be as specific as possible to help others learn about this business and its products/services

Date of experience: March 27, 2025
Massachusetts
1 review
0 helpful votes
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Complicated
April 6, 2025

It was fine but I figured with the four emails I got when I purchased my purchased my ticket, that I had received my ticket. When I got to the show last night I had to download another app and figure out which email I used to purchase, etc. just kind of a hassle.

Date of experience: March 27, 2025
Hawaii
1 review
0 helpful votes
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Great
April 6, 2025

Excellent service fast quick and easy can't wait to purchase more!

Date of experience: March 27, 2025
Virginia
1 review
0 helpful votes
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You're overpriced.
April 6, 2025

There's too many special offers. It makes the experience feel cheap.

Date of experience: April 2, 2025
New York
1 review
0 helpful votes
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Ok so far
April 6, 2025

I received a confirmation email but I have not yet received my tickets, so I'm unsure how to rate my experience so far

Date of experience: March 27, 2025