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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I received confirmation and payment was taken but I have not received my tickets. Why and when will they be emailed?
Did not realize I was on a resale site. Was not happy when I figured it out. Needs to be labeled better. Also needs to be clearer that the price was USD and not CAD.
I would feel more comfortable if the tickets were available on the date of purchase. The phone line was over a hour wait before i hung up
Very quick and easy. Did it online best way to do it I highly recommend it
I wanted to buy two seats together, and It told me the row, but not the exact seats. That seems a little strange. But it did turn out to be ok once I got the tickets.
Purchased concert tickets for a show in Las Vegas next fall.
Wasn't aware of all of the fees prior and probably could have just driven to the venue and paid about the same closer. The only benefit was I knew I had a parking spot. Unfortunately had a fair walk to the venue and back after.
I bought the tickets like I wanted to, the website literally did what it needed to.
All good no complains at all. We are just waiting for our online tickets
Have not received link to tickets when will you be receiving those?
I did not realize this was a US reseller site. I am in Canada buying tickets for a show in my city, I did not realize the price I paid would be nearly double in my own currency. I'm also doubtful I will actually receive tickets as they are only supposed to be sent the day before the show.
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It was fine but I figured with the four emails I got when I purchased my purchased my ticket, that I had received my ticket. When I got to the show last night I had to download another app and figure out which email I used to purchase, etc. just kind of a hassle.
Excellent service fast quick and easy can't wait to purchase more!
There's too many special offers. It makes the experience feel cheap.
I received a confirmation email but I have not yet received my tickets, so I'm unsure how to rate my experience so far
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

