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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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The experience was good. It was easy to purchase the tickets..
Very easy and affordable. So far Ive had zero issues with site
Upon looking at ticket costs, I purchased tickets that seemed to be less expensive than the seats that I actually wanted. Once I placed my order and paid for the tickets the ticket prices went down in price on the website. I am very upset that I paid almost $200 more Than what the tickets are listed for now. I attempted to get a refund and there are no refunds available. I will not use this site again.
Tickets were priced higher than expected. I did not know how to cancel purchase.
Quick with no hassle. There were no issues and went smoothly!
I received my confirmation email but have not received my tickets yet
Why is a review required when I haven't gotten my tickets yet? This is ridiculous
While I did have one credit card snafu, the program is easy. It's a great way to pay for shows at Luther Burbank Center
All good thanks, process easy and received received tickets without delay.
No issues, quick and seamless experience. Tickets ready within 15 minutes of order.
Quick and easy to use to purchase tickets and will definitely use again in the future
Happy to have some girl time and celebrate with my sisters and mom. Got the tickets and enthusiastic about going to see MercyMe
We bought parking next to Gammage auditorium. We were not allowed to park there because it was full, so we had to park 2 blocks away where the cost would have been $30 instead of the $124 that we paid,.
I tried to set up account and password and it did nit work. I am concerned I will not receive my tickets
Could not get a phone number for customer service
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members