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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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For a non nhl game the service fees are pretty expensive especially since the ticket prices increased
None none Kindly reduce your prices, the charges are well over ticket sale price.
Just hoping I have no issues with my tickets when the event comes
Everything was very good, the service is fast! Thanks for my order
Ok...too many fees.
I don't know if I would us this method again.
But don' know of a better way.
I was looking for a cheap ticket and the cheapest one I could find was 50.00 and the fees are outrageous. I was not happy
No issues. Everything worked out as we planned it for that specific purchase.
I received a email but how do i get the tickets? Im very confused tbh
I would prefer to receive my tickets as soon as possible.
With todays technology the tickets should be sent ASP
Also The fact that you charge $40 per ticket to deliver it electronically is ridiculous.
So far it has been a good experience but haven't received actual tickets yet
The tickets were $69 each, x2, yet I was charged $190. These exorbitant fees were not clear. I'm very frustrated by the lack of transparency.
A simple, straightforward process and after buying concert tickets. I'm just confirming that the process went smoothly.
Your fees are way to costly. I bought 4 tickets and it was almost doubled. Do better as a company. Just be fair that is all we ask.
Have always purchased online for event parking at the Amp. Very convenient!
Great front end. This was my first experience with TicketsOnSale, so when I saw the follow-up note from ticket master saying they received conformation I said, ugggh. Here we go... but they backed off and said all is good, I'm still waiting for the floor to drop, but if all works out, I'll definitely go this route again, much less painful and might actually enjoy a concert or two again.
The only way to go... easy way to look at the seating and pick what you want!
Takes sometimes to confirm the purchase and receive the tickets.
Price is above market.
A lot of useless ad
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members