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TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

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63,410 reviews

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Idaho
1 review
0 helpful votes
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I'm not sure
April 6, 2025

I don't have the tickets yet and I'm actually unsure how I get them.

Date of experience: March 26, 2025
Massachusetts
1 review
0 helpful votes
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Great job
April 6, 2025

Thank you for the advice and the link for this post I really appreciate that you are willing to help

Date of experience: March 26, 2025
Canada
1 review
0 helpful votes
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Expensive lol
April 6, 2025

A tad expensive don't know why it turned to American dollars?

Date of experience: April 2, 2025
Vermont
1 review
0 helpful votes
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Pretty easy to do
April 6, 2025

Pretty easy to do. No problems,& fast service with proper communication and confirmation

Date of experience: March 30, 2025
Florida
1 review
0 helpful votes
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Watch out!
April 6, 2025

The purchase price was extremely inflated compared to the actual price! I bought 2 tickets for $83 and paid 3x that amount! Disgraceful!

Date of experience: March 23, 2025
New York
1 review
0 helpful votes
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The site kept refreshing
April 6, 2025

Too many windows to go through. Make the sight more user friendly.

Date of experience: October 3, 2024
New York
1 review
0 helpful votes
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Easy
April 6, 2025

Very easy to get tickets, no problems what so ever. Nice web site

Date of experience: March 25, 2025
Italy
1 review
0 helpful votes
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God job
April 6, 2025

Everything was good. Perfect experience and perfect result.

Date of experience: March 27, 2025
Wisconsin
1 review
0 helpful votes
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My review
April 6, 2025

Convenient, and to the point. Nice to see all fees included in final price thanks again.

Date of experience: April 2, 2025
South Carolina
1 review
0 helpful votes
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I would place future online orders and will recommend it to others

Date of experience: March 26, 2025
Arkansas
1 review
0 helpful votes
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Tickets on Sale
April 6, 2025

Service fee too high, please provide way to load into Apple Wallet so yu don't have to find the email to display the tickets.

Date of experience: March 29, 2025
Pennsylvania
1 review
0 helpful votes
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Great experience
April 6, 2025

Quick and easy to use, would use again in the future. No issues.

Date of experience: March 26, 2025
Virginia
1 review
0 helpful votes
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I have not received the tickets. I'm looking forward to receiving my tickets.

Date of experience: March 26, 2025
Pennsylvania
1 review
0 helpful votes
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Ticket
April 6, 2025

I can not print the ticket. I also tried to transfer it to my Google wallet and to no avail I couldn't.

Date of experience: March 26, 2025
Washington
1 review
0 helpful votes
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Still waiting for tickets!
April 6, 2025

Still waiting for tickets! Would like to know when I can expect to receive tickets.

Date of experience: April 3, 2025
Canada
1 review
0 helpful votes
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Tickets
April 6, 2025

Very pleasant experience. Tickets ordered very quickly. I have not received my tickets yet and it does state I should get the 3 days before the event. I hope I receive them earlier then.

Date of experience: April 2, 2025
Oregon
1 review
0 helpful votes
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Thought I was buying direct from Arlene Schiintzwer Hall. Felt pressured by time. I should have been smarter. I am disappointed in myself but more disappointed in your business and greed

Date of experience: March 26, 2025
Arkansas
1 review
0 helpful votes
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Na
April 6, 2025

It was fine, now let's just wait to see if checking in is as easy

Date of experience: March 26, 2025
Canada
1 review
0 helpful votes
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Unsure of what tickets!
April 6, 2025

I purchased several different types of tickets for my holiday so it would be helpful if you specified what tickets your system is referring to. Thanks

Date of experience: March 26, 2025
New Mexico
1 review
0 helpful votes
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Overall experience
April 6, 2025

Not my first time purchasing tickets and won't be my late from this site only

Date of experience: March 26, 2025