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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I was dumb. Didn't read all the fine print to realize I was being cheated. Paid double the true cost of these tickets and then could not cancel my order. This is basically "legal" ticket scalping.
It was mostly great. I am just still a little unclear as to whether I will be mailed my tickets (from the US to New Zealand) or whether I can only receive them electronically.
A whimsical tale that embraced the dark so the light could shine brighter.
I have no comments at this time.This is my first time using this site. I need to see when and how my tickets arrive to have a more better point of review.
Caught me off guard when noticed the pricing was in US dollars - why not have the CDN price for people in Canada?
The total cost was exorbitant. Boo. The initial ticket price was alluring, but the total was too much. It was disappointing.
Easy shopping with a really new experience and wonderful platform
I was able to get tickets at a cheaper, prize and great seats.
I haven't received my tickets yet and I hope to get it soon so I can
I have been very impressed with the follow up & customer interaction with this site. I will definitely shop for tickets on this site again.
Did not give me the seats. Just row and section. Thanks...
Tout s'est bien passé à l'achat des billets. Je n'ai rien à rajouter. Bonne expérience.
The qr code tickets make me wary. I dont like there's no a ticket I can see, even if it's just on my phone. It would be cool to print it the ticket out cause it's for my son's first concert
Cant wait to check one off the bucket list. We cannot wait. It was easy to order.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members