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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I bought my tickets and got the confirmation soon after. It was an easy process.
I received the email with the link to the tickets but the instructions were very unclear and led to wasted time trying to figure out the process until I called the helpdesk when they opened`!
Was a little surprised to see the price difference between ticket price and jacked price
Excited for my event and how easy it was to receive my tickets
Everything went absolutely perfectly
And I have no problems at all. I am very happy with the way things went.
Super quick and easy and got the seats I was looking for. Would look to purchase tickets from here again.
It was just OK. I am waiting for a refund for a cancelled concert.
Parking lot almost full and almost didn't find room. I paid in advance to a secure parking and it didn't feel like that. I paid $45 to reserve and when I showed up to the gate they were charging $10. Wish they kept their prices firm
Easy really easy easy easy way way easy feeling good and you can do anything you want with your body you can just
Im just wish I knew you didn't get the actual ticket electronically till the day Aug 22 nd before the concert on Aug 23rd. What if it dosent show up?
Where can I find my tickets at I purchased 2 both in separate dates but I haven't been able to find the second one
Don't have a seat assignment and Tickets on Sale does not offer any refunds...
I did nothing but looked in my ticket master a count and bam! There they were
I bought tickets you keep asking if I got them or how did it go...I still don't have my tickets.
I just want to know what seats we have. Waiting to receive seat assignments
I have purchased my tickets but still have no seat assignments yet. What seats are we sitting in. Can't get no one to tell me until the day before the concert. Sure would like to know.
Purchasing tickets was very easy and quick. I was only a little confused at the end after I purchased the tickets and I still had a timer at the top saying I had so long to purchase my tickets so I called to confirm my purchase with little to no issue. Just awaiting my email with the tickets for my show in October!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members