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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Great, process to purchase tickets was very easy. Thanks again.
Seemed like a smooth experience. Hoping everything goes without a hitch.
Good. Thanks. Ticket master charges way too much. I'm only interested in the artists. Not you over priced ticket master.
So easy to navigate the website. I would recommend the website to anyone.
I have received my confirmation email, but still haven't received my actual tickets yet. I have no doubt that I will receive them, but I am wondering when…
My experience was good enough. Too many characters. I'm not liking this
Good wish it had sitting maps online and could check where to sit
Understand everything about purchase and the process was seamless
Easy to use, no major issues. I'm excited to see one of my favorites
Easy and great experience. Just need a map layout and description on the tickets purchased Thank you
The parking I chose was very misleading. It said it was the Fiserv forum garage but it was another garage about a 20 minute walk to the Fiserv Forum. I found this out after I paid for it and was charged a very high service fee. I could not even use as I couldn't walk that far. What a waste of money.
The product n services was excellent. It was easy to place order n had no problem placing order
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members