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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy so far… still would like tickets in hand and not sent.
I've bee extremely happy with the quick response I have received from this company.
Easy quick affordable. Great deals was easy to select seats.
I was over charged by at least 100$. Additional Extra fees were not reviewed before payment. I have not recieved my tickets. I found e act same tickets for 100 $ cheaper. Very upset
My experience here is very limited as the tickets have not been delivered. Also, I'm uncertain as to whether I'm paying too much!
It was a good experience. I have never ordered tickets like this before. I can't wait for the concert
The day before the game I still haven't received my tickets and asked for help and received none
Good experience had no issues with it loved it.
Would recommend it to anyone
It was pretty easy to get a ticket. Went through the process pretty quickly.
I really dont want to be forced to fill out reviews when I buy tickets
Compré los boletos rápido sin ningún inconveniente y muy fácil de seguir los pasos para efectuar la compra
Would definitely be referring and ordering more tickets from here.
I still don't have my tickets and the show is tomorrow. I have learned that much cheaper tickets are available elsewhere.
Easy and accessible, had no trouble or issues; can't wait for the show
Good, just waiting on tickets to be delivered via email or link
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

