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TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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63,587 reviews

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Pennsylvania
1 review
0 helpful votes
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It was easy
April 7, 2025

Easy so far… still would like tickets in hand and not sent.

Date of experience: April 3, 2025
Arizona
1 review
0 helpful votes
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Excellent Organization
April 7, 2025

I've bee extremely happy with the quick response I have received from this company.

Date of experience: April 3, 2025
Iowa
1 review
0 helpful votes
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Easy
April 7, 2025

Easy quick affordable. Great deals was easy to select seats.

Date of experience: March 28, 2025
Louisiana
1 review
0 helpful votes
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I was ripped off
April 7, 2025

I was over charged by at least 100$. Additional Extra fees were not reviewed before payment. I have not recieved my tickets. I found e act same tickets for 100 $ cheaper. Very upset

Date of experience: March 28, 2025
Maryland
1 review
0 helpful votes
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My experience here is very limited as the tickets have not been delivered. Also, I'm uncertain as to whether I'm paying too much!

Date of experience: March 31, 2025
Colorado
1 review
0 helpful votes
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Beach boys tickets
April 7, 2025

It was a good experience. I have never ordered tickets like this before. I can't wait for the concert

Date of experience: March 28, 2025
Kentucky
1 review
0 helpful votes
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Tickets come late
April 7, 2025

The day before the game I still haven't received my tickets and asked for help and received none

Date of experience: March 28, 2025
California
1 review
0 helpful votes
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Good
April 7, 2025

Good experience had no issues with it loved it.
Would recommend it to anyone

Date of experience: March 28, 2025
Kentucky
1 review
0 helpful votes
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Answer
April 7, 2025

Confusing on how to save tickets. One place says print and put on dash and another says only mobile?

Date of experience: March 28, 2025
Pennsylvania
1 review
0 helpful votes
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Complicated
April 7, 2025

Just send the tickets and stop making things so complicated

Date of experience: March 28, 2025
New York
1 review
0 helpful votes
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Quick, Easy, and Fun.
April 7, 2025

It was pretty easy to get a ticket. Went through the process pretty quickly.

Date of experience: April 3, 2025
Florida
1 review
0 helpful votes
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Great
April 7, 2025

Very good experience. Easy to manage. Parking is convenient. Thank you

Date of experience: March 28, 2025
Ohio
1 review
0 helpful votes
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National Bubbles Day
April 7, 2025

I really dont want to be forced to fill out reviews when I buy tickets

Date of experience: March 28, 2025
Puerto Rico
1 review
0 helpful votes
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Very good
April 7, 2025

Compré los boletos rápido sin ningún inconveniente y muy fácil de seguir los pasos para efectuar la compra

Date of experience: March 28, 2025
Illinois
1 review
0 helpful votes
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Great and Easy Ordering
April 7, 2025

Would definitely be referring and ordering more tickets from here.

Date of experience: March 28, 2025
Canada
1 review
0 helpful votes
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……………….,,,,,,,,,,,,,,,,:::::::::::::………………….,,,,,,

Date of experience: March 28, 2025
Pennsylvania
1 review
0 helpful votes
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Good
April 7, 2025

Good way to buy tickets it was quick and easy and I didn't have to search hard!

Date of experience: March 28, 2025
Missouri
1 review
0 helpful votes
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Feel scammed
April 7, 2025
Updated review

I still don't have my tickets and the show is tomorrow. I have learned that much cheaper tickets are available elsewhere.

Date of experience: March 28, 2025

Good experience
March 31, 2025
Previous review

Easy and accessible, had no trouble or issues; can't wait for the show

Date of experience: March 23, 2025
North Carolina
1 review
0 helpful votes
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Easy
April 7, 2025

Easy and simple to use fast checkout a good experience overall

Date of experience: March 28, 2025
Illinois
1 review
0 helpful votes
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Disney on Ice
April 7, 2025

Good, just waiting on tickets to be delivered via email or link

Date of experience: March 28, 2025