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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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It was not good or bad. It was tolerable. I would like to not be bothered with surveys.
Set app etc as soon as required. It could be difficult at the event
It was easy to choose and buy the tickets. I haven't received the tickets yet, but it seems that there won't be any issues with the delivery.
Awesome very easy love the service it was easy to understand and it didn't give me a hard time
Good over all. Easy to use the site. I was disappointed that I was not able to see the actual seats I was purchasing.
This was the first Google hit that came up when I searched for the music venue. Unfortunately I notice this until after tickets were purchased and the price was about $40 more per ticket :(
I was a bit afraid I might not get my tickets but they came quickly and able to download them on my phone
Very easy to use. Even for a computer illiterate, person like myself. I'd recommend anybody using this app to obtain any future events I'd recommend anybody using this app to obtain any future events.
I got my tickets though this service. I am looking forward to the show but I hate leaving reviews on things so this is all I'm going to say. Is this 50 characters yet?
Seems a little sketchy that you took my money but I won't receive my e-ticket until the last second, a month later.
Had no issues checking out as a guest. The processing of my payment and timing of the emailed tickets was almost instant. They even followed up to make sure I received the tickets. Great service!
Every time I buy tickets they are waaaaay more expensive than they are listed on ticket master or on the venues website. Everyone buys them and marks them up. It a $#*! deal. Hate it.
Had no problems buying tickets or downloading them! The delivery fee is ridiculous though.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members