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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Good but expensive. Just tried for the first time so i could have tickets for my daughters 13 birthday.
Very easy getting through the screens online and various apps
Paid double the price because they pay for ad space to be on the top of Google search so I thought I was on the event organizers official website.
All was easy to understand and navigate, just a bit shocked at the end by the total with the "handling fee"….
The process is not very smooth. Would like to see more instant download
All those extra charges and extra
Fees are ridiculous. Before you get to the end of the transaction, you would need to let people know that you have extra charges and taxes and some other ridiculous price for something else. Very dissatisfied.
When purchasing the tickets it was not rocket science. Everything was straight forward and got the tickets in less than 10 minutes.
Easy to navigate and purchase what I wanted. Response from TicketsOnSale and communication of how to accept tickets was stress free.
It was my first and last time. Everybody makes mistakes. Bye.
Can't give a review until I receive tickets - try again later.
All good so far. I'm not a fan of waiting so long for actual tickets, so we'll see.
I received confirmation email but did not receive tickets yet!
Much higher resell amount. Was quite surprised after committing to purchase
10$ per ticket is too much for the service I feel that was excessive.
Little miss understanding, finnaly got my tickets just a miss understanding other than that I will do it again very good concert
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members