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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I found the experience to be very pleasant and I would gladly purchase again
Spent a lot of time online with help trying to get my tickets back.
Process is easy and simple just don't like that I have to wait for ticket till Aug 1st
You charge way too much! Should have bought tickets directly through Long Center…next time I'll know better. You take advantage of people by charging way too much! Lesson learned!
I hate how this website sucks you in when you should be buying the tickets from the venue's suggested link
It was as good as you could expect from purchasing products online
I was able to order tickets to an upcoming comedy show at a great price. However, the show is months off and I won't receive my tickets until closer to the event. I will know whether or not this site is a great place to purchase tickets once I have the tickets downloaded to my mobile phone!
VERY GOOD. BUT WILL LIKE TI HAVE THE TICKETS ON E-MAIL, BECAUSE WE ARE TRAVELING AND DO NOT WANT ANY SURPRISES
Very easy to use, was notified immediately of my sale. However, I do wish I could have had my seat assignment when my order was confirmed.
The website is easy to use. I like that a map of the venue is provided so I could see exactly which seats I would like to purchase.
I do not remember having this issue before - also showing a shipping address at the end of confirmation. Tickets are electronically transferred? Very confusing
Quick and easy purchase for parking tickets I needed for a concert.
Site was fast just dont appreciate all the fees. Can't fix fast enough...
The process was easy but didn't like all the fees associated with it. It was a $20 ticket that became $33 per person.
Had an amazing experience with this ticket provider. The cost was great and was easy to get. Will be buying tickets from here again
Prompt service got tickets on time would recommend again!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members