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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I went online to purchase tickets to a play. The website was very easy to work with the fee was a little high, but all in all I received my tickets digitally without any problems.
Didn't get my ticket yet, but I will receive it. I think a week before the concert.
Good... i cannot type more than 50 words... too much to ask...
Got the tickets in only a couple minutes. Enjoy the show...
I thought I was getting scammed from the seller of the tickets so I reached out to customer service to get answers.
I still haven't gotten my tickets a month after purchasing but the payment process is nice and easy.
Ridiculous that they don't give refunds and you don't get your tickets until the day before your event
I was excited to purchase these tickets. The final purchase was a set amount. After purchase I checked my bank account and noticed the amount was almost $300 more than the tickets. Either it's a conversion over to usd or it's a tariff charge. Neither one of these reasons for an almost $300 increase in what the original price was, was mentioned before purchase. Very disappointing, to say the least.
Excellent online experience, and great follow up provided
Good way to get parking pre event. Easy to pay and reserve parking downtown.
Good good good good good good good good it was good omg yeah good good good goof
Parking was good. But exiting parking garage took too long.
Transaction went smoothly hope tickets arrive as quickly as well
The price to do all the work myself and then get it sent to my phone the service charges are ridiculous per person.
Not exactly sure how or when I will get my tickets- also I can't pass this screen until I enter this info. Strange to be forced to rate and give feedback just to get my confirmation through
It was very easy to purchase online. I won't tickets from my work so we just need a parking pass.
Pretty straightforward but would be nice to have a more detailed seating chart. Had to pull up SeatGeek to view it because I couldn't easily find the row/seating chart when trying to choose tickets.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members