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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Tickets were simple to buy it would be nice to be able see a field of view from the section/row I am going to sit from
I thought the parking would be $32 but total was $44 when billed.
Everything was great, quick and tickets emailed immediately. Can't wait to attend!
Good experience very good response
Very good very good very good
When we arrived at the venue the entrance price for the lot was only $30 yet I was charged $101 through this avenue. Rip off.
Going on the website was pretty easy. Everything worked out Just fine.
The ticket purchasing process was alright, very fast and easy, but the service fee was insane. It was well over 30%. It turned my $179 ticket into $259.
Easy and quick, of course they gouge you with BS fees like everyone else.
What a mistake! I didn't realize you were a third party seeker until it was too late
I went online to purchase tickets to a play. The website was very easy to work with the fee was a little high, but all in all I received my tickets digitally without any problems.
Didn't get my ticket yet, but I will receive it. I think a week before the concert.
Good... i cannot type more than 50 words... too much to ask...
Got the tickets in only a couple minutes. Enjoy the show...
I thought I was getting scammed from the seller of the tickets so I reached out to customer service to get answers.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members