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TicketsOnSale

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

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64,257 reviews

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Virginia
1 review
0 helpful votes
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Easy Process
April 15, 2025

I have to about I was a little skeptical at first, so many scamming sites you not sure who to trust. However it turned out well and it was a very easy process

Date of experience: April 8, 2025
Virginia
1 review
0 helpful votes
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Service Fee
April 15, 2025

The service fee is not made know to you until you make the purchase, why is it so much money and what is it for

Date of experience: April 4, 2025
Washington
1 review
0 helpful votes
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No
April 15, 2025

Wanted to cancel; turned into an ordeal. Wont be using this service again.

Date of experience: April 7, 2025
Canada
1 review
0 helpful votes
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Us dollar!
April 15, 2025

Us dollar for someting in Canada! It cost a way to mutch. It will take a lot of Time before a pay for a show at this Price.

Date of experience: April 4, 2025
Indiana
1 review
0 helpful votes
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Easy
April 15, 2025

Easy as apple pie in the morning on july 4th ion India with the white elephants and bluejays

Date of experience: April 4, 2025
New York
1 review
0 helpful votes
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Thanks
April 15, 2025

Easy-to-use was a great experience thank you for the easy ride

Date of experience: April 11, 2025
New York
1 review
0 helpful votes
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Easy and dependable site.
April 15, 2025

I wasn't sure when and if I could make the show, so I was checking the website every day leading up to the show and had no problems accessing it. Thank you!

Date of experience: April 7, 2025
Canada
1 review
0 helpful votes
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Great!
April 15, 2025

Awesome! I think the process was smooth and straightforward.

Date of experience: April 4, 2025
North Carolina
1 review
0 helpful votes
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Concert tickets
April 14, 2025

I bought tickets for a Chevelle concert on this website. Currently waiting to receive them.

Date of experience: April 4, 2025
Canada
1 review
0 helpful votes
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Discount email led to a 404 page
April 14, 2025

I was hesitating to buy my tickets when I got an email offering a 10% discount... I clicked the link and it brought me to a 404 Not Found error page. LAME, GUYS

Date of experience: April 4, 2025
Maryland
1 review
0 helpful votes
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Speed of Delivery
April 14, 2025

Would like tickets to be delivered to the email faster as this is a present.

Date of experience: April 4, 2025
Puerto Rico
1 review
0 helpful votes
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Coliseo Fiesta
April 14, 2025

Service is aceptable. However I feel umconfortable about being required to write a coment With an specific amount of characters. An opinion or descripción could be done With a smaller size.

Date of experience: April 7, 2025
Maryland
1 review
0 helpful votes
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Nada
April 14, 2025

Nada. Stop begging for compliments and just my tox correctly please thank you

Date of experience: April 4, 2025
Canada
1 review
0 helpful votes
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Ticket confusion
April 14, 2025

Too confusing to navigate this service without any human interaction

Date of experience: April 4, 2025
Georgia
1 review
0 helpful votes
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Great
April 14, 2025

My experience was good. The navigation on the website made it easy to purchase tickets. Thank you!

Date of experience: April 7, 2025
Canada
1 review
0 helpful votes
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Easy to order tickets
April 14, 2025

It was a very good experience, easy to book the tickets. Thank you

Date of experience: April 4, 2025
Texas
1 review
0 helpful votes
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Great…
April 14, 2025

Worked out well………………:::…………………….:.::::::.,,,,;:::::,,

Date of experience: April 4, 2025
New York
1 review
0 helpful votes
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Great
April 14, 2025

Awesome experience real easy and quick. Definitely recommend.

Date of experience: April 4, 2025
Canada
1 review
0 helpful votes
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Was difficult to get the tickets
April 14, 2025

Was hard to get the tickets after they were purchased. Customer service eventually helped me get them but took a couple hours

Date of experience: April 4, 2025
Florida
1 review
0 helpful votes
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Tickets were simple to buy it would be nice to be able see a field of view from the section/row I am going to sit from

Date of experience: April 7, 2025