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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I have to about I was a little skeptical at first, so many scamming sites you not sure who to trust. However it turned out well and it was a very easy process
The service fee is not made know to you until you make the purchase, why is it so much money and what is it for
Us dollar for someting in Canada! It cost a way to mutch. It will take a lot of Time before a pay for a show at this Price.
Easy as apple pie in the morning on july 4th ion India with the white elephants and bluejays
I wasn't sure when and if I could make the show, so I was checking the website every day leading up to the show and had no problems accessing it. Thank you!
I bought tickets for a Chevelle concert on this website. Currently waiting to receive them.
I was hesitating to buy my tickets when I got an email offering a 10% discount... I clicked the link and it brought me to a 404 Not Found error page. LAME, GUYS
Would like tickets to be delivered to the email faster as this is a present.
Service is aceptable. However I feel umconfortable about being required to write a coment With an specific amount of characters. An opinion or descripción could be done With a smaller size.
Nada. Stop begging for compliments and just my tox correctly please thank you
My experience was good. The navigation on the website made it easy to purchase tickets. Thank you!
It was a very good experience, easy to book the tickets. Thank you
Was hard to get the tickets after they were purchased. Customer service eventually helped me get them but took a couple hours
Tickets were simple to buy it would be nice to be able see a field of view from the section/row I am going to sit from
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

