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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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When I was purchasing my tickets it did not show me that I was going to be charged a $168 processing fee. I would've canceled this purchase but it said all sales are final. I find this fee to be excessive. I could've bought these tickets directly from ticket Master had I known the cost up-front.
It was an easy process. No issues at all when purchasing the tickets.
It was easy to use and quick method and service. It would use it again thank you
We were misled by the location of parking, unable to use the scanner at the lot. Unable to get a refund
There are a few steps to getting tickets. I suspect it is to stop scalpers so I suppose it'd tolerable.
Good experience. Fees are much too high though. Thank you. No need to respond.
Such an easy process to follow and quick confirmation and fair pricing
Pleasant ticket buying experience. Easy to navigate the site and see where the available seats were.
A little uneasy knowing I won't get my tickets until 2 days prior to show? Is this a scam?
Bought my tickets without a problem. The process was easy and I was able to complete my purchase in a very reasonable amount of time.
The process getting tickets for shows at Blue Gate is very simple and quick!
I've never seen Paul Thorne and also never been to the Caverns. So looking forward to seeing him in this environment.
It was very easy to use for the average person. There is also an reasonable amount of explanation with every detail
At 1st I thought I was scammed. I thought I went to ticket master, then upon purchase I realized I was NOT on ticket master. I wasn't thrilled at the idea that I did not know my seats, but the lady I talked to was very polite and explained why. I got my electronic tickets via email and have my seats now. Overall better than I was originally expecting in my paniced state.
So far I have no issues. I will let you know when I receive my tickets. As of this date. I don't have my tickets
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members