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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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User friendly site. Navigation was easy to follow. I gave four stars because it did not have a large or clear enough view of the seating.
Ordered #*******, Toronto blue jays I got. But ordered #******* for Metallica was cancelled.
I am unable to get into my Ticketmaster account to access my tickets. What should I do?
Great experience when purchasing tickets through this vendor
I can't figure out why they just can't send me my tickets! So many intervening steps!
The use of the web site was easy to use and I had no problems with it at all
The fees charged by this site are ridiculous. There is no need for this.
The ticket price at $42 but yet it cost me $62 with fees, but you never explained the fees ever
I purchased tickets from this website for the Fiesta Rodeo - I felt totally blind sided by the fee charged to process the tickets. I will be careful not to use this vendor again. That fee is ridiculous! No ticket company needs to charge that much. The public is being gouged. No TicketsOnSale again.
A good experience purchasing tickets looking forward to seeing the show
Super easy to purchase and received them in a timely manor!
Thank you so much for your prompt action!
I really appreciate all the assistance.
I had bought the tickets and they sent me a email explaining how everything would come to me. It was very easy to understand and follow the prompts.
How could I possibly Give a rating when I do not have any tickets in hand. I have been through bad experiences with ticket reselling so I'm not sure yet.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members