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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I had bought the tickets and they sent me a email explaining how everything would come to me. It was very easy to understand and follow the prompts.
How could I possibly Give a rating when I do not have any tickets in hand. I have been through bad experiences with ticket reselling so I'm not sure yet.
TicketsOnSale is a digital leech. They are a third party using search engine promotion tactics to sell tickets with huge processing fees attached. Look for more direct sales sources.
Was easy👍. Wanted to bring my step grandson to a crunch game. Hopefully there some good action.
Everything was easy to do and very clear my wife was very happy
Order parking from them for the Tampa Bay rays the price said $30 the checkout said $30 got charged 50
A quick purchase. Easy to navigate and user friendly. I liked how i was able to see my seating section so easily
User friendly website to purchase tickets and receive details.
Easy to use website however, i don't care for all of the offers for coupons
I don't have my tickets- i am embarrassed to have used your service - will never use again and will warn others about it
I entered the desired concert ticket request and got the confirmation email within 2-3 days
I bought 4 tickets for high Kings at the freeman stage. The ticket price was $65. The order total was $352. Which means taxes and fees made the price per ticket 30% higher than I thought I was purchasing. Not ok.
We wanted to do something fun and we love the venue. It was pretty simple to purchase.
It took no time at all and every thing was sent in a timely fashion!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members