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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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First time using site. Very pleased with ease of ordering and not the ridiculously high fees you normally get paid!
Absolutely totally against scalpers. Glad President Trump signed the executive order to eliminate this kind of thing.
It was an ok interface blah blah blah blah blah blah blah blah
It was simple and easy to use. I received my tickets. No issues.
Concert is tomorrow and I still don't have an email with my tickets
Ehhhh so so experience. Not sure why you keep asking to be honest
Everything is great, only it takes too long from the moment of buying the tickets to receiving them, which are not there yet
It was great and I would do it again thank you………………………………….
New company for me so I'm hopeful that I will get my tickets. The process seemed easy as far as getting the tickets and I'm hopeful.
Good so far, no complaints. Would use site in the future for other ticket purchases
I wasn't sure if I had to download an app to get my tickets. It looks like I can load them onto my phone from the email
My tickets ended up being $150 more than anticipated because of service, tax, and other random fees. I found tickets for $88 and ended up paying $250. Absolutely absurd. These extra fees were not advertised to me until check out.
The experience was smooth and quick. Easy to order tickets online and received the confirmation on the same day
I was sold tickets that weren't valid for the venue and found out at the door.
I have received your invite to get the tickets from TicketMaster, but they accept only US & Canada phone numbers. I am from Europe and will travel to Canada for this concert. I am yet to accept the tickets, because TicketMaster needs to confirm my number and I am asking my friends to help me with a US or Canada phone number to get the confirmation code. It is a bit frustrating. Otherwise service was great and automated.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members