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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Prices were way too high. Next time I will purchase my ticket elsewhere.
Felt rushed and did not see the total fee in the terms. Flat 233.00 Was not allowed to cancel the order even though I called within minutes of purcahsing
Another vendor was 100. Oo less with a 30 dllr parking pass included in the total price.
Another vendor Allianz took another 20.00 fee same day
My experience was okay. I'm not sure if I would use it again. I prefer going directly to Ticketmaster or the Box office.
Simple to navigate, fast and easy. I don't like being forced to write a review
C'était ma première expérience au Centre Canadian Tire. Je ne connaissais pas le plan du centre donc mon choix des places a été fait au hasard. Je n'ai pas aimé la rangée L du coin 315.
Pour le reste le processus était ok.
Everything has been really easy so far, but don't like having to fill this out!
I wish I would've shopped around. I bought four tickets for a comedy show without shopping around for price. After purchasing the tickets, I noticed that tickets for the same seating were literally up to half the price on other sites. Other than cost, everything was smooth and convenient.
Easy and fast service will buy again on the future...
Great assistance and hoping i won't have any issues. Thanks!
Have the confirmation email. Unclear how and when I'll get the tickets though.
The process to purchase tickets for the Fireflies game was seamless online. Tickets were promptly delivered via email and immediately available to download on my mobile phone.
The row location in the section was totally unclear. Discovered later that my row was at the very top of the section. Very disappointing. Never have received seat numbers.
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My ticketing experience was quite easy, quick, and efficient. I was able to purchase my ticket for Garbage's concert with no issues. I only criticism is that I wish that the countdown timer gave me more time to complete my purchase. I felt rushed but otherwise my experience was positive.
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Paid over $2,000 and did not receive my tickets. I would like to have tickets in my possession!
No complaints service was good they just had the wrong address that is all
Are the tickets going to be automatically downloaded at a certain time before the concert? I still have not gotten the tickets to download in my wallet.
It's fine for the process. BUT. I'm still waiting for my E-ticket. I would like to put it in my Ewallet for the event. I spoke to one of your people ( because I got an odd text) but they confirmed my order. Could you please send me the E tickets?
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members