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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Just what I needed with my specific order for a place to park my car
Wish I didn't have to wait for my ticket to be sent to me. Wish I could just receive the ticket after purchase
It was fine I didn't have any trouble. This survey seems unnecessary and a waste of time. I will likely use another vendor next time because of it.
System seems to work okay. Haven't been to the concert yet, so let's see if everything goes well with show entrance.
There was a couple hidden fees that I wasn't expecting using this for the first time. Please read everything very carefully before making a purchase. But over all… I didn't mind this time cause I'll be on vacation and spending some much needed time with my sister.
The web site placed me in endless loops for 20 min then I gave up. I called in and it was wonderful. I had tickets to 3 shows in 5 minutes.
Easy & convenient except for this review... 50 is a lot...
Awesome, got them right away, will purchase from again soon
Easy with no problems. Would use them again for another event.
Got tickets I wanted and easy delivery. Instructions were simple and easy to follow.
Pleased, until I was asked to submit a 50 character review….
My experience has been great so far and I would definitely purchase again
Great seats (4th row center Orchestra) for a great price to a great show! Easy instruction for this first time user w/no tech exp. Would highly recommend
Wasn't happy with the price and there was no way to cancel. I guess I'm stuck with the tickets this time, but I will make sure that mistake doesn't happen again.
It was very easy to do besides needing to download the app anyways. But it's fine
It was a fast and easy process to order tickets for the crowder concert in October
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members