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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Easy enough to perchance wish there were less fees...
Very easy ordering tickets. Didn't have any issues. They made things very simple and I received my e tickets right away.
Not sure how I actually get the tickets otherwise it was not too bad
Easy quick. Straightforward to use and easy to understand what everything means
Easy and organized. Made it convenient for customers. Looking forward to event.
Great experience! Thank you! Very easy transaction. No issues whatsoever.
Received my purchase confirmation very fast. First time user.
I thought I was on the CCA website but after getting tickets ordered it said I was with tickets on sale…cost was WAY more than the CCA website…said I could not cancel order…truly disappointed!
... hoping it will trigger my tickets to be sent! Stop making me say more than I want to say. This is bad customer service. Stop making me say more than I want to say. This is bad customer service. Stop making me say more than I want to say. This is bad customer service. Stop making me say more than I want to say. This is bad customer service. Stop making me say more than I want to say. This is bad customer service.
I received confirmation of purchase but I'm not sure when I will receive the actual tickets. The email states that it will be delivered one day before the event but I hope to receive them way before that date in case something goes wrong with the transfer.
Easy process nominal fee. Guarantee on tickets Good experience
I bought parking for the Braves Game on this site it was a mistake
There seemed to be some errors in the web site because the prices were supposed to be in CDN$ and the amount seemed correct but the display showed USD$ so didn't know for sure.
These tickets were sold overpriced before regular tickets were released for sale.
I did not know I was buying from a resale site
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members