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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Quick and easy purchase. Only thing I would have preferred is the option to add tickets to my mobile wallet. Didn't see that option anywhere.
Tickets listed for x I paid y. $60 worth of fees! Excited to see the show but ticket master pulled in as much as the bands I think.
Great Experience except the having to type a description of my experience
For two $69 dollar tickets, I was charged $193. What a rip-off. Your company should be ashamed of your selves.
The site says this is the charge in US $, everything included then my Visa shoes almost 200$ more,,, please explain
Easy to use and fast notifications, received email almost instantly
Everything is fine! I had no problems buying tickets and receiving them.
Good experience, however it was no common to need to call for confirming my purchase…
I bought my ticket months in advance and now it's the day of my event and i cannot find it anywhere in my email.
Pick a sit, enter card info, receive electronic tickets. Process was very quick and easy. Will be recommending this website for future concerts
First time on this site, we'll see how it goes. I will be happy if everything works out for me 🤞
Tickets were just as described by seller. Great view for the price.
Easy, convenient, linked easily to Ticketmaster account which I liked!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members