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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I have order hockey ticket. Simple I have my hockey ticket. I am happy.
The website is unclear. I bought tickets by mistake because I got the wrong event. I notified them immediately but it was not possible to cancel.
I was contacted multiple times to ensure my the confirmation of my tickets were received. I was able to filter through the many options for my ticket selection and pick the best deal for me and my friends.
I haven't received my tickets yet. Hopefully I get them. ……;………………………………………………….
It was good! It's a little nerve wracking not having your tickets right after purchase, but I think that the follow up emails and ways to keep us engaged as a customer after purchase is great.
Got our tickets without any problems. Don't understand why I have to enter at least 50 characters.
Could not find the verification email until I realized it was in my junk mail. The parking spot was in an abandoned dirt parking lot with no lights and in a bad part of town. No attendant like they said would be there. We did not park there for security reasons. Plus anyone could have parked there without paying because it was not monitored. Could not get ahold of customer service to correct the issue
Bought 3 tickets 3 times the price and got 0 of them. 0/10 never again go somewhere else for tickets
Great again. I got tickets for parking and a qr coffee came and we parked fine and easy
No previous experience with Ticket Master. Will use again soon
Very simple process tickets arrived quickly. Would use again
Buying the tickets was pretty easy. Getting repeated confirmation emails and review emails is a little annoying
Misleading prices when it came to displays. Was unaware the dollar amount was in USD. Not being able to cancel an order is poor customer service as well. I'll never use this site again.
When I went to purchase my tickets, it never gave me the full total I'd be charged before I made the purchase and added on almost $100 in fees
I got a email confirming the purchase but do not have the tickets yet,
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members