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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Hope this is my ticket was good didn't take long to get my ticket
So easy to purchase with today's technologies. So excited to enjoy this show
Great experience! It was easy to use, fast response rate and would use again.
I mistakenly ordered show tickets from a resale site—because I guess if you pay Google enough they list your site first on their search engine. I philosophically oppose resale sites, that said, I did not have any issues with TicketsonSale.
Ok. Everything was fine once i figured out how things worked.
Being charged American dollars to park un real don't really understand why Canadians are being charged American dollars to park your vehicle wow
I felt like the experience overall was straightforward however there was too many adds thrown at my face, and too many clicking and navigating around to complete the purchase. Also more detailed seating maps would be preferable.
The tickets arrived in my ticket master account the next day
The experience was great and easy to manage thank you very much
Very good I found the purchasing experience to be good and fast.
Buying very last minute tickets with them was super easy!
I will recommend it if you're looking for tickets for any sporting event.
Worked out well, had to download AXS app. Set up account and the tickets were where expected.
Quick and easy purchase. Only thing I would have preferred is the option to add tickets to my mobile wallet. Didn't see that option anywhere.
Tickets listed for x I paid y. $60 worth of fees! Excited to see the show but ticket master pulled in as much as the bands I think.
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

