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TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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62,523 reviews

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Canada
1 review
0 helpful votes
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Hope this is my ticket
April 21, 2025

Hope this is my ticket was good didn't take long to get my ticket

Date of experience: April 11, 2025
Colorado
1 review
0 helpful votes
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Easy to purchase
April 21, 2025

So easy to purchase with today's technologies. So excited to enjoy this show

Date of experience: April 14, 2025
Colorado
1 review
0 helpful votes
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Fast and easy!
April 21, 2025

Great experience! It was easy to use, fast response rate and would use again.

Date of experience: April 17, 2025
Washington
1 review
0 helpful votes
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Yup
April 21, 2025

Mmmmhmmm, yup indeed it dows in fact work exactly the way it works when it working. 19 out of tomatoes would definitely recommend to someone 👌🏾

Date of experience: April 11, 2025
New York
1 review
0 helpful votes
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I hate ticket resale sites!
April 21, 2025

I mistakenly ordered show tickets from a resale site—because I guess if you pay Google enough they list your site first on their search engine. I philosophically oppose resale sites, that said, I did not have any issues with TicketsonSale.

Date of experience: April 17, 2025
Arizona
1 review
0 helpful votes
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U of A
April 21, 2025

Better information of total cost. When purchased thought they were $18.00@ Totaled to $53.00. Would have bought at box office.

Date of experience: April 11, 2025
Iowa
1 review
0 helpful votes
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Circus
April 21, 2025

Ok. Everything was fine once i figured out how things worked.

Date of experience: April 15, 2025
Canada
1 review
0 helpful votes
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Being charged American dollars to park un real don't really understand why Canadians are being charged American dollars to park your vehicle wow

Date of experience: April 17, 2025
California
1 review
0 helpful votes
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I felt like the experience overall was straightforward however there was too many adds thrown at my face, and too many clicking and navigating around to complete the purchase. Also more detailed seating maps would be preferable.

Date of experience: April 14, 2025
New Mexico
1 review
0 helpful votes
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Tickets came next day
April 21, 2025

The tickets arrived in my ticket master account the next day

Date of experience: April 11, 2025
Pennsylvania
1 review
0 helpful votes
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Easy
April 21, 2025

Easy process to purchase tickets. No issues and convenient system.

Date of experience: April 17, 2025
Florida
1 review
0 helpful votes
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Childers tix
April 21, 2025

All seems to be good so far. Ordered Childers tickets for Orange Beach.

Date of experience: April 11, 2025
Arkansas
1 review
0 helpful votes
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Good
April 21, 2025

The experience was great and easy to manage thank you very much

Date of experience: April 11, 2025
Canada
1 review
0 helpful votes
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It's good
April 21, 2025

Very good I found the purchasing experience to be good and fast.

Date of experience: April 11, 2025
New York
1 review
0 helpful votes
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Easy
April 21, 2025

Buying very last minute tickets with them was super easy!
I will recommend it if you're looking for tickets for any sporting event.

Date of experience: April 4, 2025
Washington
1 review
0 helpful votes
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I got my tickets digitally
April 21, 2025

Worked out well, had to download AXS app. Set up account and the tickets were where expected.

Date of experience: April 14, 2025
Nebraska
1 review
0 helpful votes
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Quick and easy
April 21, 2025

Quick and easy purchase. Only thing I would have preferred is the option to add tickets to my mobile wallet. Didn't see that option anywhere.

Date of experience: April 5, 2025
Georgia
1 review
0 helpful votes
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Parking
April 21, 2025

Purchase for parking was easy.
Website is user friendly.
Overall a good experience securing parking for the event

Date of experience: April 14, 2025
Canada
1 review
0 helpful votes
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Wes
April 21, 2025

BTO taking care of buissness... I listen to Randy for many years. I trust at the end of this ot will help with his future and restore the past.

Date of experience: April 11, 2025
Montana
1 review
0 helpful votes
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Fees are too high
April 21, 2025

Tickets listed for x I paid y. $60 worth of fees! Excited to see the show but ticket master pulled in as much as the bands I think.

Date of experience: April 11, 2025