On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Hdjdjodhdjekejejejejejejwbwejkekdndneenjeenkejeneneme
The site was ok in navigating it didn't let me pick my seats so I'm hoping future emails will determine where I'm sitting
Had no issues ordering these tickets and the process was smooth
Taking a vacation, and wanted to see a minor league game. Ordered tickets in about 5 minutes. Easy and convenient.
Responded fast but still
Waiting on ticket delivery Thanks
Ordering tickets went well, always surprised at the extras that push the price to the moon.
Having trouble getting our parking tickets. Having trouble getting parking pass
Found the site slightly confusing
But being able to see the stadium and pick my seats for purchase was very helpful Funds were in US dollars - wish it would have switched to Canadian when I selected a Canadian venue
The purchase went smooth. I have no complaints or issues. I will use them again.
User friendly site. Navigation was easy to follow. I gave four stars because it did not have a large or clear enough view of the seating.
Ordered #*******, Toronto blue jays I got. But ordered #******* for Metallica was cancelled.
I am unable to get into my Ticketmaster account to access my tickets. What should I do?
Great experience when purchasing tickets through this vendor
I can't figure out why they just can't send me my tickets! So many intervening steps!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members