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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Everything went fine no troubles. Would buy from them again
It was a good experience. I can't wait for the show. June can not come quick enough.
Bought some tickets and didn't realize it wasn't through Ticketmaster. I was lead to the site by Google sponsored results. That's what I get for not reading I guess.
I want to receive my tickets. The show is in three days. I'm getting very nervous.
Perfect-------------------------------------------
Good experience except I wasn't prompted to pick my seats (picked section / row).
Seats were randomly picked by TicketOnSale.
I think you shouldn't be able to process unless prompted.
Thanks Steve
Easy to use and it felt secure I'd recommend it to friends. I hate having to write a long response to this survey
Easy, but I don't understand the ticket transfer part of it. Now I have an email from Ticket Master saying accept tickets. That is confusing to me.
Buying my tickets was easy and fast. Great seats for a decent price.
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N/a Thank you for your help with purchasing. Fees were pricey but I hope it is worth it
When purchasing tickets through you guys, it was a fantastic smooth process. It was a complicated at all. I had no issues super easy to complete and got my tickets right away via email. I am a happy customer. I have no complaints whatsoever. I will be returning and recommended to friends and family
I bought tickets I assume will be getting conformation the day before the show which seems kind of janky.
Fast and easy and just what I was looking for customer service was good
My initial ticket had to be swapped for another ticket due to a mistake on the part of the ticket company.
This very much inconvenienced me and caused me some stress.
However your staff who answered the phones were very helpful.
Was an amazing day! My friends and I will definitely be coming back next year
My experience was great buying the tickets. However I feel like filing out this form to get to my tickets is kind of a turn off to buy tickets from this site again. I sure hope I did not get caught up in some kind of a ticket scam. Thank you
Lynda
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members