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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Odd system. I don't have 50 characters worth of comment to make.
Everything went very smooth all my questions were answered, and all I had to do was pick a date and a seat choice and a price
Not great. Next time I will buy my tickets directly from ticket master. Price was way above the $31 per ticketwithout warning. I bought 2 tickets. I'm not talking about the taxes of almost $6. My purchase came out to $95. Like I said and I could not find a way to undo my purchase. I am not happy!
The ticket purchase was very easy and convenient. It was so easy that I will definitely use this ordering method again.
Haven't got my tickets yet but I don't anticipate any issues
At first it was difficult to find a good spot, but after finding it, the whole process was easy and fast
I never bought tickets before nor never been to a concert. This is gonna be fun!
Super easy and fast to look for and purchase tickets. This is the first time I've used them and will for sure again in the future.
I haven't received the tickets yet but received the order # thank you
Ordered a ticket for the suicide boys concert. Ticket came quickly and didn't cost more than what was normally priced!
Everything went smoothly and quickly, no issues with ticket delivery.
I was given a final price, then when I got my email confirmation the cost was more than my final price. When I requested a cancelation I was told no
Very easy and quick will definitely use this service for future ticket purchases
Easy to use and the process was smooth. Hope to use it again soon
I go directly through a venue to purchase tickets, then get directed to a second party Tickets on Sale, then print my tickets, which is labelled at eTix. All very confusing and makes me suspicious. Then get emails from different parties and how is one to know what is my real ticket? Moreso, I was charged $111 each for 4 tickets, then my printed ticket says someone else bought them at $48 each and were transferred to me? Someone is making lots of money, and it's frustrating to go to live events with this kind of thing.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members