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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Buying my tickets for the Orpheum was such an easy experience! I am so happy with my purchase!
Fast and excelent, it was a easy transaction and no problem what so ever with getting the tickets
Seemed to me it was complicated and too layered for online purchase. Further action to take 2 to 3 times made it cumbersome, plus starting the purchase on one day with cell phone, having to complete it via my laptop.
You should not ask for a review until u have sent the customer their tickets. This seems to be a forced review not acceptable is this 50 words yet
I had a very good experience buying tickets with Tickets On Sale. It was really easy to pick the seating and I done it no time at all.
I ordered and received my tickets the next day. I was surprised how easy it was and also that the company checked back to see if I received them and if I had any questions.
Quick service. Great follow up. Searching email for tickets at this point. Hopefully I can locate them as the show is almost at my feet and I ordered 5.
Too many offers at finish. Just want to purchase tix and be finished.
Got the tickets and it was great. The tickets came for the game and it was easy to access.
Ease of use and select your seat. Great experience and our first time use.
Just ordered tickets and was able to easily see my seat location
Got exactly what I'm expecting like always. I order my tickets through here for the same event every year
Keep getting this email but no tickets yet. Hoping to get them before the concert date
Waiting for tickets. Couldn't talk to a real person. Not sure when my tickets will arrive. I accepted the tickets just not sure when I will receive the tickets.
Great service with no issues. I was able to receive my confirmation the following day.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members