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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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The experience was fine. I had no issues with getting this ticket to see a great guitarist.
Information received in a timely manner with proper follow up.
Tickets came through very easy. Thank you for the tickets'n
Easy to pick the tickets and seats I wanted. The map of the venue was easy to read.
There was some confusion for me over when, where, and how I would receive my digital tickets.
TicketsOnSale customer service was extremely helpful!
Exactly what the title says. It took me an hour of logging out and back in and finally they appeared
Good deal, quick response, got tickets very fast, excited to see little big town
I haven't received the two tickets i purchased. Where and when do these tickets keys arrive?
Great experience. Easy transfer of tickets. No issues. I'd use the site again.
This was a fine process. Not sure why this is required. ………….
The process was fairly easy to purchase, confirm, and accept tickets.
I actually wanted tickets to the def leapard concert. But accidentally clicked this app and these tickets. Your customer service said all sales final so I'm gonna take the tickets and enjoy. They are pricey. Although having trouble transferring them...?.
I was extremely disappointed to see that tickets purchased in Canada to see a game in Toronto Canada from what i thought was a Canadian site were charged in US $s.
Got my tickets... just don't understand the extra "service" charges. Seems silly to charge 'X' amount per ticket & then my total is a hundred more than the total of my tickets...
Bought tickets said theyll be here the day before the concert. I really hope they come
I hate this device confirmation as I don't like bringing my phone into crowded places
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members