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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I appreciated the easy check out process, and prompt email confirmation.
It was quick and painless I bought tickets last minute and it all worked out
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Very good. Got my tickets within days of my purchase. Thank you for being so prompt.
The site was very good and it helped me a lot to buy the tickets so it was good
I order last week. When I get the ticket? I want to receive the ticket.
I want to get the ticket quickly. Please send it to me
Glad to know I have a parking spot reserved and don't have to search last minute
I tried to cancel this purchase but was told I could not. I am able to go to this event but still have not received the tickets
Frustrated that tickets are sent via a pdf and not a digital transfer. Makes them difficult to resell if I need to.
Ticket were a little pricey but the received the tickets quick and follow up was good
Had a great time. Purchasing the online tickets was convenient & easy.
So far so good I'll have to wait till I actually get my tickets
Super easy to use, got the tickets I wanted and was checked out in less than 2 minutes
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members