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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Wasn't bad but tickets price listed on tickets don't add with what I was charged paid double what the tickets says I should have paid
100.00 down the drain I want my tickets please send them to me
I was very displeased with the total I was charged as there was no mention of fees anywhere on the website pages dealing with the purchase of PBR tickets.
It was super easy thank you. Checking out was easy as well. Navigate thru the website was easy.
Great experience! Will definitely be purchasing again! Boomer!
Longer times to get proper seats would be awesome better map of seating handicap options would be nice to choose
2 cards declined for unknown reason, site said event was about to sell out snd it was no where close to that
After purchasing, it is unsettling that you don't get your actual tickets or an assurance
I started my search for Sphere tickets directly from their sit. At the time, they were not showing shows for the date I was interested. Then I found tickets available at TicketsOnSale and bought them there, not realizing they were a reseller and that the tickets would subsequently be available directly from the Sphere website... for considerably cheaper. I take partial responsibility... lesson learned.
It was easy. I thought I did it wrong Tickets came fast. Nothing to complain about!
Was able to purchase concert tickets to a sold out show at a reasonable price!
Very easy process with no issues obtaining tickets. Very happy - thank you!
I had ordered tickets for a hockey game in Montreal when arrived was notified they were for a wheel chair access and had to buy tickets there because they wouldn't let us in.
I do not have the tickets. I do not like getting them just before game. I have to make travel plans etc without tickets. I would not recommend purchasing them this way.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members