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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Found it unfortunate I was unable to transfer tickets for same value for same event and charges were USD
Original date of the game changed. Not sure why the game date was not originally stated.
Not a great fan of receiving my tickets on my phone due to security concerns.
I did not appreciate the fees attached to the ticket price. I should have gone in person to buy my tickets. Definitely, a lesson learned!
Confusing and confusing and confusing and confusing and confusing and confusing
Okay at best, price misleading. No follow up as to when i will get my tickets
The process was quite simple. And it went quickly. I'm just hesitant because I didn't receive the tickets yet. Once I receive the tickets, I'll feel better.
First time user but haven't actually used the tickets as yet because event isn't until October 2025.
Glad they have PayPal for a payment option so we don't havr to give our direct card number.
They sell tickets. You pay for them, they'll send you what you need in an email. Was it a good deal? No. Was it a bad deal? Probably, but no worse than everyone else.
The only complaint I have is it said the ticket was 26 dollars and ended up costing 42.
None not interested in giving a review!
I m not interested
Everything is laid out well. Prices, seating and times are all easy to find.
We've page was easy to understand as well as easy to navigate and
I'm confused. This is a very confusing process and I will not be using the system again.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members