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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Straight forward and easy to purchase. Looking forward to receiving my tickets.
Confusing and misguided by far the most difficult booking situation I have ever dealt with
1.) Chose the wrong day and was. Unable to
Exchange my tickets. 2.) Fees are. Outrages
Since I have not actually received the tickets yet just a confirmation I don't really want to give a review
Not real happy with my purchase of tickets from your organization!
...
I haven't received my tickets yet but I'm sure they'll be on their way soon. This is my first time using your company and so far I have no complaints!
Great contact info well knowledge very helpful and informative
Overall positive helpful and able to purchase easily would do it again
I had no issues purchasing my ticket. Thanks for being available
The way the site is set is misleading. Several different prices but they choose which one to charge you. Refused to give me a refund.
It was wondrous fantastical marvelous thank you so very very much
I am still waiting on my ticket. It is pending transfer and not allowing me to receive ticket
Beware that there are hidden fees and potential exchange rates that are not immediately apparent. This is a resale company and you will pay enormously beyond face value (5-6 times)
Was fast and efficient. Would use service again. Thank you!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members