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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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It was easy to get my tickets but there a too many fees. Other than that, it was ok
I forgot to buy a parking pass for a concert, but they made it super easy and quick.
I received an email but I still don't know how to receive my tickets.
Easy to schedule parking but have to submit review in order to confirm your spot.
I went to accept my tickets, but was told there was a problem with my account. Customer service rep extremely helpful and I was finally able to get my tickets. Procedure to navigate through reading the terms was unclear about scrolling through both terms of service agreements. Should probably just have one box to check both agreements at the same time.
Excellent and easy looking forward to the experience with my husband and mother
Ended up on ticketonsale through the artist website. I assumed it was the venue's ticket site. Ended up overpaying significantly. Will never use again.
No problems. It was easy to use and I encountered no problems.
Good good good
Nice job and keep up the great work Keep it going
Helpful emails to know what's going on so you are never in the dark about your tickets
Not impressed. Concerned this is a scam because I can't cancel my parking. Event is not until September. Very overpriced. Hope this is valid.
It was a good experience for me in obtaining tickets for the concert.
It was a good experience ordering tickets
This is an American business, so don't be surprised by the bottom line. If you're buying for an event in Canada, the prices are in U.S. Also, service fees and delivery fees are tacked on. Conversion required.
Don't like having to use mobile tickets because it slows the entry process and sometimes wifi is poor and can't get into app or email to scan the ticket
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members