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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Thought I was buying from TicketMaster. The ticket has TicketMaster on it. But I was charged in USD and it cost twice what TicketMaster is charging.
Ticket site was easy to navigate and use. Would use again. Thank you
I am pretty confused, have not ordered tickets before, not sure if you mail
Them to me or what? Also I use oxygen, will I be able to have my tank with me or was I supposed to get disabled seats?
Fairly easy to navigate my way thru until I found parking for the event I needed.
I have never purchased tickets this way before and It was super easy and convenient. I would definitely recommend Ticektsonsale. The process was flawless and the Oshawa Generals won. 🤣
Other websites were disappointing. This site was easy to search and easy to traverse.
I find the system totally dishonest. Full 100 per cent refund should have been made upon cancellation of first concert
Fast and easy, but I'm just not sure how I will receive my tickets
Ticket transfer is straightforward but paid double for the tickets
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The website is easy to maneuver and there is a great selection of tickets at reasonable prices..
So far so good... once I receive the final notification and the ability to download the tickets, I will have a better idea as to how this gies
Easy to get tickets. Ave order orher events. However the fact that the tickets don't actually show up as available until 3 days before the event is ridiculous
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members