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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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It's was an awesome experience, We had a blast! And they played I can only imagine a song from our wedding
Very smooth transition! I would buy again very soon … thank you!
Having bad experience in the past with shows I'm cautious about this experience as well
Found out the tickets were triple the normal price! Very upsetting! Didn't receive tickets even though credit card was charged. Had to reach out to customer service, twice, to get them. Hassle and burned!
I got the confirmation that my tickets would be on the Ballpark app. They never appeared on the app. I contacted Customer service and they helped me add the tickets to my Google wallet.
Was expecting purchase of tickets to be much more straight forward. It's hard to find tickets received when my inbox is cluttered with junk mail from the same provider. Still unsure how to find/access tickets that have been paid for in full. Not satisfied with delivery strategy.
Its like any other ticket purchasing platform, but when you purchase it doesnt mean your tickets are confirmed. And then you have to wait a few days to actually know if you in fact have tickets. That makes it confusing.
Good experience. Ticket purchase process was simple and straight forward.
Email went to junk mail. Support said to check junk mail. And gave a few key words to use for search.
I was charged over twice the amount for the two tickets I wanted. There isn't an option no cancel and I won't use TicketonSale again.
Easy to use, though the service charges were more than I expected and they did not tell you what they were until the sale was completed, which is why the 3 stars.
Looking forward to the concert and I am very please that the purchase went easy and fast
It was easy. But I do not have my actual tickets yet. When will J receive the?
We were in town for a night and wanted to attend an Isotopes game. We were able to purchase great seats at a great price.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members