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TicketsOnSale

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

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64,096 reviews

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Norway
1 review
0 helpful votes
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Ok
May 3, 2025

Ok experience with purchasing tickets for this event. Nothing more

Date of experience: April 23, 2025
Arizona
1 review
0 helpful votes
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This was relatively easy to use.
May 3, 2025
Updated review

This was relatively easy to use and I enjoy having my tickets available to me in my phone.

Date of experience: April 23, 2025

Good
April 26, 2025
Previous review

This experience was good also and I would use again and would recommend to friends.

Date of experience: April 16, 2025
Texas
1 review
0 helpful votes
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Great
May 3, 2025

It was very easy to get my tickets which makes for a great experience

Date of experience: April 23, 2025
Tennessee
1 review
0 helpful votes
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In process
May 3, 2025

I haven't used tickets yet … I will respond after I use the tickets and go to the show

Date of experience: April 26, 2025
California
1 review
0 helpful votes
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BSide players
May 3, 2025

This is my first time using this site and I had no problem getting and selecting my tickets.

Date of experience: April 23, 2025
Mexico
1 review
0 helpful votes
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Clarify parking services
May 3, 2025

Make sure to explain that the users need to purchase tickets for parking.

Date of experience: April 23, 2025
Pennsylvania
1 review
0 helpful votes
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Easy way to purchase tickets
May 3, 2025

My purchase for these tickets was both easy and efficient. I was very pleased with the service provided and would consider doing it again in the future.

Date of experience: April 26, 2025
Idaho
1 review
0 helpful votes
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Soso
May 3, 2025

The transaction fine. I have been a bit inundated with follow up emails.

Date of experience: April 23, 2025
California
1 review
0 helpful votes
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You guys suck
May 3, 2025

I thought I was purchasing parking tickets from the stadium itself and you scammed me out of an extra 50 bucks. I am older and had to walk extra far as well. The parking attendant even said it was a scam and they don't charge that much. They charge 14 dollars. I would like a refund of the difference but I doubt you will have the integrity to do so.

Date of experience: April 23, 2025
Georgia
1 review
0 helpful votes
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Cumbersome and too delayed
May 3, 2025

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Date of experience: April 23, 2025
Pennsylvania
2 reviews
0 helpful votes
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Good
May 3, 2025

Good experience no problems would book again can't wait to see the show

Date of experience: April 23, 2025
Mexico
1 review
0 helpful votes
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Waiting for the tickets
May 3, 2025

I guess i'll be glad to write a review after receiving the actual tickets instead now that i've just received a confirmation of purchase letter.

Date of experience: April 23, 2025
Maine
1 review
0 helpful votes
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Too expensive
May 3, 2025

I didn't realize that I could buy tickets for the game on the Sea Dogs site. They were much cheaper than TicketsonSale. But I guess I only have myself to blame for being so careless.

Date of experience: April 23, 2025
Canada
1 review
0 helpful votes
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Confusing
May 3, 2025

I purchased tickets … the website interface indicated that my session timed out after I set up my credit card info. I received a confirmation email so fingers crossed there's no mix-up come time for the event.

Date of experience: April 23, 2025
Oregon
1 review
0 helpful votes
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So misleading
May 3, 2025

I didn't realize this was a reseller platform until it was too late. Could have saved over $100 buying available tickets from the authorized vendor for this event. So lame.

Date of experience: April 23, 2025
California
1 review
0 helpful votes
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Feels like a complete scam
May 3, 2025

Ticket prices are 3x on this site. Total scam. Sales are final, no way to get my money back at all. I will be shouting from the social rooftops about how awful this feels getting hosed by the company who pays the most for SEO.

Date of experience: April 23, 2025
Idaho
1 review
0 helpful votes
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Social Distortion tickets
May 3, 2025

It was fine. I had no issues. I find it annoying that you're forcing me to complete this survey.

Date of experience: April 23, 2025
Canada
1 review
0 helpful votes
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Good
May 3, 2025

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Date of experience: April 29, 2025
Oregon
1 review
0 helpful votes
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I bought overpriced tickets
May 3, 2025

I had to buy tickets here because the show sold out. I don't like how outside vendors buy up tickets and inflate the price. But the purchase wasn't difficult.

Date of experience: April 17, 2025
Louisiana
1 review
0 helpful votes
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Easy
May 3, 2025

They make buying tickets super simple and for a great price. I have already purchased multiple tickets for multiple events and it's super simple every time.

Date of experience: April 23, 2025