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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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No problems everything was good no issues no problem receiving the tickets and were delivered promptly
I experienced a bit of sticker shock as the price advertised was not the price I paid. This did concern me however I'm assuming there's a secondary market markup, but I wish I knew at the time how much that was going to be. I did receive the concert tickets the next day via Ticketmaster so they are in my Apple wallet so I am looking forward to the show.
Didn't realize $50 to buy tickets. They should tell you up front.
Not positive. Too complicated. Did not identify as an American site.
Fine experience. That's really I need to set concerning my ticket purchasing experience. Thank you
It was easy to purchase tickets, but they take forever to come in.
It was easy buying tickets for this concert. I received emails promptly.
I just placed the order. It's too soon to give an experience rating. I don't even have the tickets yet. I've never used this app so I don't know if and when I will get them…..
I had never been to the site before. It was easy to meditate. Information was clear and left me with no questions.
No problems, very easy to use. I would recommend using this site.
Great loved the way they operate and the way it's set up thank you
This is annoying though... so I have to leave a review or you will keep emailing me?
It was very easy and convenient to use and find what I wanted.
Thought I was buying theater tickets. Ended up getting lots of irritating emails before tickets delivered (still pending). Advice: buy tickets another way.
Very good service. I wish I didn't have to write this review though.
Helpful as I didn't know in which vendor the tickets were coming through. Disappointed that I was told my ordered didn't go through. Later to learn it did and I now have double the tickets.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members