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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Good service, good service, good service, good service!
Great. So excited for the show. Great service. Thank you for a wonderful experience
Make me a bit nervous that the parking pass I need for a show on 5/24 will not be delivered to me until 5/23. Seems to be cutting things close, also seems a bit outrageous I paid $46 for a $20 parking pass. Live Nation offers this parking pass for $20.00, was this a resale? How can a parking pass get scalped?
Listen closely to the instructions. Follow the instructions to the letter and you will do fine.
Great experience. I waited last minute to purchase parking tickets and got them within a few minutes
Getting tickets was a quick and easy experience. No issues at all.
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Extremely easy process. You are able to see exactly where you will be around the entire arena. I would definitely recommend this site to everyone. I was able to book my tickets with ease, and that's normally not the case. What I'm really saying is they make it super easy and convenient.
It's stupid they should just send you the tickets!
Very easy to purchase tickets. Very satisfied and can't wait for the concert.
Quick and easy and will definitely plan on using this site for future purchases
Had no problems. Good experience. Would recommend this site.
I had to figure out the changing of sections for seat choices but then did
Will feel better when I have my tickets, don't have much more to say to get to 50 wide so I guess I willl say I really do not like this part of your ticket sales
Easy system very fast and option to pay in payments. I did not have any issue navigating this page
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members